Our Privacy Policy

Who we are

Our website address is: https://www.cloudretouch.com

Cloudretouch respects your privacy and we have a privacy policy to protect it. When you access and use our site, we process, store, and use certain information in accordance with the principles set out in this privacy policy. We will limit the collection and use of your information to a minimum.

We will only gather such details that are required to enable you to use the site or to keep you informed of the services provided by us or our affiliates. Your information could also be used for research and statistical purposes as described below.

What personal data do we collect and what do we do with it?

Personally identifiable data (hereinafter “Personal Information”) refers to any data that could be used to locate and contact you, for example, your e-mail address as well as your full name, address, and phone number. When you sign up to access the website, we gather certain personal data regarding you in order to provide our services to you and manage our business. We also make sure we comply with the law.

If we have obtained your consent to send you these emails, we will periodically send you information via email about the products and services we provide. You can choose to stop receiving these emails, and at this point, you may withdraw your consent at any point by checking the box that says “opt out” that is included in the promotional email.

If you access the site, Our server automatically gathers certain data, such as the IP address of your computer, the pages you visit, and the amount of time you spend browsing the site. We utilize this data to identify issues with our server as well as to improve our website and provide you with relevant content. We may also give associates access to aggregate information about our users and their usage of the site during their user sessions.

It is in our legitimate interest to collect your personal data in such an approach to ensure we provide the highest quality service to you as well as our other customers.

To provide you with a personalized and thorough service, we may employ “cookies” to store and sometimes record data about you. Cookies are tiny pieces of data transmitted to your browser by a web server and saved on your PC’s hard disk. Cookies can be used to collect information for our customers’ convenience as well as to better understand the needs of our customers. The cookies gathered by us are used exclusively by us. In no way do we give information gathered from cookies to other third parties.

SECURITY OF PERSONAL DATA

We employ reasonable, industry-standard measures to protect the security and privacy of all information you provide to us, including your personal data. If your personal data is stored with us, we use systems that have limited access to them and are located in facilities that are equipped with physical, technical, and administrative measures to guard against any unauthorized access to the information, use, disclosure, or disclosure of personal data we collect or keep.

Any password or user name was given to you by us has to remain secret and not be divulged to anyone unless we have granted you prior written consent.

With whom do we share your personal data?

The company is an international corporation, so all the personal data that we collect or that you provide to us can be used and shared with one of our entities.

We might also give personal data to a variety of these types of third parties when required, for example:

  • Our expert advisors include accountants and lawyers.
  • Regulators or governments
  • Insurance
  • Tax authorities
  • Third parties with whom we contract certain services, such as software or IT systems hosting services, payment service providers, translation and processing services, and more.
  • Service providers from third parties that aid us in analyzing customer data.

In certain instances, we also assign sub-contractors when needed to provide our services. The sub-contractors handle personal data on our behalf. We make sure that there is a contract with respect to any sub-contractor in order to ensure that they handle personal data according to our legal and regulatory requirements.

In order to offer our services, we may have to transfer your personal data to countries outside of the country in which you are a resident.

If you reside in the European Economic Area (EEA), please note that if it is necessary to provide the services, We may transfer your personal data to countries outside of the EEA.

All cloudretouch companies have agreed to a data-sharing contract that is based on EU standard contracting clauses that ensure we are in compliance with our legal and regulatory obligations with respect to the transfer of personal data, including having an acceptable legal basis for the transfer of personal data.

All cloudretouch businesses have entered into a data sharing agreement that is based on EU standard contracting clauses that ensure we adhere to our legal and regulatory obligations with regard to the transfer of personal data, including having an appropriate legal basis for the transfer of personal data.

How long do we process personal information?

If you visit the site and buy our products, we will store any pertinent personal data for at least five years from the time of our last interaction with you and in accordance with our obligations under the EU General Data Protection Regulation.

In certain circumstances, we may be legally required to continue the processing of the personal data for a longer time.

Cookies and Web Beacons

Like any other website, Cloud Retouch uses “cookies.” These cookies are used to store information, including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser types and/or other information.

The Google DoubleClick DART Cookie

Google is one of the third-party vendors on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL: https://policies.google.com/technologies/ads

  • Our advertising partners

Some of the advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has its own privacy policies for their policies on users data. For easier access, we hyperlinked to their Privacy Policies.

Advertising Partners' Privacy Policies

You may consult this list to find the privacy policies for each of the advertising partners of Cloud Retouch.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Cloud Retouch, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that Cloud Retouch has no access to or control over these cookies that are used by third-party advertisers.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that it has collected about consumers. Request that a business deletes any personal data about the consumer that it has collected. 
  • Request that a business that sells a consumer’s personal data not sell the consumer’s personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification: you have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure Under certain conditions, you have the right to request that we erase your personal data.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
  • The right to data portability: you have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

What are your rights?

There are rights you have with regard to the personal data we process:

If you want to access your personal data, we will confirm that we are processing it and, if it is necessary, we will provide you with a copy of your personal data.

Right to correction If you believe the personal data we process is in error or is incomplete, you can request to rectify it.

In certain circumstances, you have the right to request that we erase or delete your personal data. These situations can arise when we no longer require it, or if you decide to opt to withdraw your consent (where appropriate).

The right to restrict processing In certain circumstances, you are able to request us to block any processing that involves personal data. This may be the case if you challenge the authenticity of the personal data or if you do not agree with us.

The right to data portability You are entitled in certain situations to access the personal data you’ve provided us with (in the form of a structured, widely used, machine-readable format) and then to use it in other ways or to request us to transfer it to a third-party you choose.

The right to object gives you the right to, under certain conditions, demand that we cease processing your personal data.

The right to withdraw your consent In the event that we rely on your consent as our legitimate basis to process your personal data, you have the right to revoke your consent at any point.

Right to complain If you are concerned or concerned about any aspect of our procedures for processing personal data, you can complain to the appropriate supervisory authority.

If you wish to exercise your rights, you may send an email message to: info@cloudretouch.com

Changes

Our Privacy Policy may be updated from time to time. Any minor modifications to the Privacy Policy are announced on the website. You will be informed of any significant modifications prior to the changes taking effect.

Updated Dec 2022*

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